Order tracking – Where is your delivery?
🔍 Track your order easily
Thanks to our order tracking tool, you can know the progress of your delivery at any time.
Simply enter your order number or tracking number to access real-time information.
📦 Where can I find my tracking number?
Your tracking number will be sent to you by email as soon as your order is shipped .
📧 Shipping confirmation email
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Check your inbox
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Remember to check your spam or junk mail folders.
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The tracking number is usually displayed as a clickable link.
🚚 Possible delivery statuses
Depending on the progress of your order, several statuses may be displayed:
⏳ Order being prepared
Your order is being processed in our warehouse.
🚛 Order shipped
Your package has been handed over to the carrier and is in transit.
📬 Order delivered
Your order has been delivered to the address provided during the purchase.
⏱️ Delivery times
Delivery times vary depending on:
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The carrier
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The destination country
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Peak periods (sales, holidays, promotions)
On average, delivery takes place within 3 to 10 working days after dispatch .
❓ Need help?
If you are experiencing a problem tracking your order or if no information is displayed after several days 👇
📩 Contact our customer service at the following email address: info@just-cook-eat.com
Our team is available to assist you and answer your questions as quickly as possible.
