Order tracking – Where is your delivery?

Easily track your order

Thanks to our order tracking tool, you can check the status of your delivery at any time.
Simply enter your order number or tracking number to access real-time information.

Where to find your tracking number?

Your tracking number is sent to you by email as soon as your order is shipped.

Shipping confirmation email

• Check your inbox

• Remember to check your spam or junk mail

• The tracking number is usually provided as a clickable link

Possible delivery statuses

Depending on the progress of your order, several statuses may be displayed:

Order being prepared

Your order is being processed in our warehouse.

Order shipped

Your package has been handed over to the carrier and is on its way.

Order delivered

Your order has been delivered to the address provided during purchase.

Delivery times

Delivery times vary depending on:

• The carrier

• The destination country

• Peak periods (sales, holidays, promotions)

On average, delivery takes 3 to 10 working days after shipment.

Need help?

If you encounter a problem with tracking your order or if no information appears after several days 👇

Contact our customer service at: info@just-cook-eat.com

Our team is available to assist you and answer your questions as quickly as possible.